No More Outdated, Clunky Government Websites

At White Whale, we believe everyone should have equal web access, regardless of ability. We design ADA compliant (also 508 compliant) and accessible websites. We can build accessibility into new websites or fix old ones. We understand the intricacies of website accessibility and legal compliance. Our accessibility experts follow the current standards (WCAG 2.1 AA) to make our clients' websites accessible to everyone. We work with clients to understand their accessibility needs and deliver customized solutions to make their websites accessible and compliant. We provide top-notch accessibility services that exceed client expectations. Visit our Website Accessibility page for more information.

Every package includes full WCAG 2.2 AA conformance, an accessibility statement page, and a checklist PDF for your content editors.

Yes. Every site ships audit-ready, with an accessibility statement and supporting documentation.

Yes. We build to pass audits, not just automated checkers. We use Lighthouse, VoiceOver, Siteimprove, and our own internal tool, Wha11y.

Yes. For public agencies that qualify, we can provide documentation to support a sole-source procurement based on specialized expertise in civic accessibility.

Absolutely. We regularly respond to RFPs and can provide formal written quotes, statements of work, and references on request.

Package pricing is fixed. Any scope additions are quoted separately and require written approval before work begins.

Custom civic sites are scoped to your needs and billed at $115/hr. Most fully custom projects fall between $15,000 and $45,000 depending on scope, features, and content volume.

We regularly work with public agencies through informal quotes, sole-source justifications, RFIs, RFPs, and cooperative purchasing agreements. We can provide all documentation your procurement office requires.

Our talented team of web developers can integrate third-party apps, services, and APIs into client projects including payment methods, social networking, marketing tools, and other third-party APIs. Integrating third-party tools and services into a website is often crucial for many organizations and we have years of experience working with most of the popular APIs and are happy to work with new APIs as needed, often working with other programming teams for a seamless integration. In fact, we have built many of our own custom APIs.

You own the website, the code, and all content. We can recommend managed hosting providers or work with your IT department's preferred environment.

Content migration can be scoped as part of a custom project or added to any package. We'll assess your existing content during the discovery phase.

The WordPress framework we build on is designed for easy expansion. Additional pages and features can be added on a time-and-materials basis at any time.

Yes. We have experience integrating with a range of third-party tools and APIs. Specific integrations are scoped during discovery.

We build on WordPress using either Elementor Pro or the Gutenberg block editor. Both are selected for ease of use for non-technical staff. Training and documentation are included with every package.

Yes. We can integrate an AI-generated chatbot into your civic site. This is scoped as an add-on and priced separately based on your requirements.

As a web development agency, we’re happy to teach our clients how to manage their websites. We provide customized training and assistance once your website launches. This could include in-person sessions, online meetings, written tutorials and documentation, screenshots, and video tutorials. Our knowledgeable staff will help you navigate and update your website and we’re always available to answer any questions or address issues, giving you peace of mind that experienced help is always a call or email away.

We totally understand that branding and design guidelines are crucial to a company's image, and are happy to follow our clients' branding and design guidelines. We believe that a company's brand, identity, and website should be consistent and use the same visual language. Our talented designers and developers will maximize user experience within the established branding and design guidelines. We pride ourselves on providing high-quality custom web design that exceeds our clients' expectations. View our full Design Services page for more information.

The Civic Pro package typically runs 8-10 weeks from kickoff and content delivery. The Civic Premium package runs 10-14 weeks. Timelines depend on content readiness and feedback turnaround on your end.

Primarily content: text, photos, documents, and branding assets. We'll give you a clear content checklist at kickoff. The Civic Premium package includes professional copywriting for 10 pages if your team needs it.

We offer post-launch support and ongoing maintenance plans. We are not a vendor that disappears after go-live.

Yes. Every package includes a live or recorded training session plus a user guide PDF. We can accommodate multiple staff members in training.

Yes. Your site is designed so your staff can handle routine updates independently. For agencies that want a dedicated support relationship, we offer hourly support or not-to-exceed maintenance contracts.

Content migration is included for the number of pages specified in your package. Migration of additional pages or legacy documents beyond that scope is available as a separate line item.

We can work with your agency's preferred hosting environment, or we can provide managed WordPress hosting directly. Either way, you own your site and your data.

Your site is built to be managed by your staff from day one -- no developer needed for routine updates. For agencies that want ongoing help, we offer post-launch support on an hourly basis or through a not-to-exceed contract.